Contact Us

We’re here to help! Please get in touch with us through one of the methods below. We typically reply within 6-8 hours on weekdays and within 12 hours on weekends and public holidays. Please provide us with your order number for faster assistance.

Live Chat

For urgent queries, please contact us using the live chat button on the bottom right of the screen. Live chat is operated by Facebook Messenger.


Email us at and we’ll respond within 24 hours.

Business Hours

Business Hours: 9 a.m. to 6 p.m (Monday – Friday) Sat, Sun, PH: Closed

Need help to track your order?

Order Tracking

All orders placed through our store will have tracking numbers. To see the exact status of your item, please copy and paste your tracking number here – the tracking number would have been sent to the email that you used during checkout.

Shipping Policy & Refund Policy

Our shipping policy and refund policy are available here – be sure to check for common FAQs.

Need help? Email us here and at and we’ll be in touch!